Genesys
World's #1 Communication and Contact Center Solutions
Genesys provides an array of services for enterprise-grade communications, collaboration, and contact center management. With contact center solutions on cloud and hybrid, customers will receive the best service and experience. This includes inbound and outbound, from call routing and IVR to email, chat, social media, messaging, screen share, self-service options, workforce optimisation, analytics, and easy ways to connect your other business systems.