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Customer Success Story - Thailand's Leading Insurance Company
17 May 2024

BE8 empowering Digital Transformation for Thailand's Leading Insurance Company

 

One of the leading insurance companies in Thailand has engaged us to move forward for digital insurance initiatives. We have involved and work with them on Related Products and Services as following:

  • Financial Services Cloud

  • Platform Encryption

  • Visual Remote Assistant

  • Tableau

Brand and Positioning Strategy: Crafting a robust brand identity and strategic positioning to resonate with target audiences and drive market growth.

 

Customer Experience Design for Digital Platform: Designing intuitive and seamless digital interfaces to enhance user experience and satisfaction.

 

Digital Platform Development as a One-Stop Service Channel: Creating a comprehensive digital platform that serves as a convenient hub for insurance transactions, including purchasing, selling, and claims processing.

 

Customer 360 and Related Information: Implementing a holistic approach to customer data management, focusing on capturing and analyzing data related to sales, customer interests, channels, and emerging opportunities.

 

Contact Center Capabilities: Enhancing contact center operations with advanced tools and technologies to optimize customer interactions and support services.

Analytics: Utilizing sophisticated analytics tools to extract actionable insights from data, driving informed decision-making and strategic planning.

 

By integrating these components and strategies, we aim to propel our client's digital transformation journey forward, fostering growth, efficiency, and unparalleled customer satisfaction in the competitive insurance landscape.

 

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